Help members use the plan they chose.
When people pick their own coverage, they’re left to figure out how to use it: which lab is in network, what needs approval, what it will cost. Wren takes the orders from each doctor’s visit and turns them into next steps that work with the member’s plan.
Wednesday, Nov 5
Morning, Jordan
Your last visit was on Nov 3
UP NEXT In network · cost estimate ready Compare imaging centers →Your turn
Add your new insurance card
So every step checks your plan’s network
Prescription pickup
Ready at Elm St Pharmacy · $10 copay
In progress
Physical therapy approval
Waiting on insurance · day 2
The order gets written. Then nobody owns the follow-through.
Coverage people don’t know how to use
A new plan means a new network, new approval rules and new paperwork. Members find out the hard way.
Questions that land on someone else
“Which lab can I go to?” “Why does this need approval?” These end up with your support team or the employer’s HR.
A benefit judged by how it feels
Employers hear about the confusing first referral, not the plan options. That experience reflects on you.
Every next step set up, and followed until it’s done.
In network from the start
When a doctor orders a lab or a referral, Wren finds options in the member’s network, with times that fit their calendar.
Approvals kept moving
Members see where a prior authorization stands and what to do next.
Prescriptions followed to pickup
Wren reminds the member until the prescription is picked up, and confirms the fill from pharmacy claims.
The logistics explained up front
Where to go, what to bring and what it costs, before the member goes.
Wren closes a step only on evidence: the member confirms it, a pharmacy claim shows the fill, or results arrive in the record. How Wren works
Help that’s waiting before anyone has to call.
Navigation lines help when members think to call. Wren starts from the orders in each member’s record, so the next step is already set up and in network when they open the app. It works on top of the plans you offer, and never gives medical advice or suggests care.
Pick the follow-through that matters to you.
We agree on one measure before the pilot starts, and design the pilot around it. For example:
- Members completing ordered labs and referrals
- Care used in network
- Next-step questions to your support team
Built to stay in its lane.
Only what clinicians ordered
Wren works from the orders and notes in the patient’s record. It never creates an order or suggests care.
No medical advice
Clinical questions go back to the ordering office. Wren explains logistics: where, when, what it costs, what to bring.
The patient stays in control
Patients approve anything that shares their records, and can disconnect any account or delete their data anytime.
Built for health data
Read-only connections, encrypted at rest, hosted on Google Cloud under a HIPAA business associate agreement. No data sales, no ads.
Join the Wren waitlist.
We’re starting pilots with a small number of early partners. Join the waitlist and tell us where steps slip for your members.
Join the waitlist